Privacy Policy

Privacy Policy

At OSBRK, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

We collect personal information from you when you:

Make a purchase: Name, shipping address, email address, phone number, payment details.
Create an account: Name, email address, password.
Subscribe to our newsletter: Name and email address.
Contact our customer service: Name, email address, order number, and any other information you provide.

We may also collect non-personal data, such as browser type, IP address, and browsing behavior on our website to enhance your user experience.

2. How We Use Your Information

We use your information for the following purposes:

Processing orders: To fulfill your orders, process payments, and deliver products to your provided address.
Customer service: To handle inquiries, returns, and any issues related to your purchase.
Marketing: To send promotional emails about new products, special offers, or other information we think you may find interesting (you can opt-out at any time).
Website improvement: To analyze website usage and improve the functionality and user experience.

3. How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes the use of secure servers and encryption technologies for sensitive data (such as payment information).

4. Sharing Your Information

We respect your privacy and will never sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:

Third-party service providers: To process payments, deliver orders, or provide customer service.
Legal requirements: If required by law or to protect our rights, we may disclose your information to legal authorities.

5. Cookies

Our website uses cookies to personalize your experience, improve website functionality, and analyze traffic. Cookies are small files stored on your device that allow us to remember your preferences. You can modify your browser settings to decline cookies, but this may limit your access to some features of our website.

6. Your Rights

You have the right to:

Access your personal information.
Correct any inaccuracies in your data.
Request deletion of your data (except where required for legal or transactional purposes).
Opt-out of receiving marketing communications.

To exercise any of these rights, please contact us.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please review this page periodically to stay informed of any updates.